Tutoring · STN 02 — Answer
Ninety seconds,
every time.
Report cards and exam periods produce a rush that is gone in ten days. Most jobs go to whoever replies first. This makes that you, every time. Without it, the enquiry waits four hours and lands after they have already booked someone else — and for tutoring centres, music schools and private educators, that adds up to $49,900 a year.
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What it is costing now
$49,900
a year for tutoring centres, music schools and private educators. Struck through because it is recoverable.
Based on 4 unanswered enquiries a month at $2,600 average enrolment value, of which 40% would have converted. Your leak audit uses your numbers, not these.
What changes
Most jobs go to whoever replies first. This makes that you, every time.
Every new enquiry — from any channel, at any hour — gets a real reply inside 90 seconds. Not an autoresponder saying we received your message: an actual reply that asks the next question and moves toward a booking. On the line this sits at station 2, answer — the point where enquiries either turn into enrolments or quietly stop. The hours parents enquire are exactly the hours you are in a session.
The board — Tutoring — answer station
RUNNING- 19:45Missed call — piano lessons, 7yoMissed callText sent 19:46
- 16:20Year 9 maths — report card weekWeb formTrial booked Sat
- MonTrial follow-up — 18 familiesCampaign7 enrolled
- 06:00Shift summary → owner's phoneReport7 enrolments
How it runs
What 90-second speed to lead changes for tutoring
01
The clock starts
The moment an enquiry lands, from any channel.
02
A real reply goes out
Personal, specific to what they asked, and moving toward a time in the diary.
03
It keeps going
If they do not reply, it follows up — rather than the enquiry going cold in an inbox.
04
You see the clock
Median reply time is on your shift summary, so the number is a fact, not a claim.
Straight answers
90-second speed to lead for tutoring & education — questions people ask
- We usually get back to people the same day.
- Same day is the industry norm, which is exactly why it does not win. The business that replies in 90 seconds takes the job before the same-day reply is written.
- Can it book trial lessons around my teaching schedule?
- It books from your live calendar with your own rules — which subjects, which tutors, which hours. It never books over a session.
- What happens after a trial?
- An automatic follow-up sequence. Trials that are not followed up convert at a fraction of the rate, and it is the easiest revenue in the business to recover.
Same trade
Everything else that runs on a tutoring line
Straight-to-calendar booking
Qualified enquiries land in your calendar. No phone tag, no back and forth.
Missed-call text-back
A text goes out before the voicemail beep would have finished.
Appointment reminders
A booking that does not show up cost you the same as one you never took.
Long-term nurture
The enquiry that was too early stays warm until it is ready.
Database reactivation
Booked work from people who already know you. No new ad spend.
AI web chat
A visitor asking a question at 11pm gets an answer, not a contact form.
Same station
90-second speed to lead in other trades
Tutoring · 90-second reply
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