I don't want to hassle people.

Three messages over nine days is not hassling — it is the amount of follow-up that separates a business that gets an answer from one that guesses. It stops the moment they reply either way.

Which station of the line is quote follow-up on day 2, 5 and 9 on?

Station 4 — Chase. Open quotes chased on day 2, 5 and 9 until they answer — politely relentless.

What happens without it?

Without it, a year of quotes sent and never followed up, sitting in a folder as unanswered maybes. That is the gap the leak audit puts a dollar figure on.

Station 04 — chase

Every quote
chased down.

Sent is not the same as answered. Every open quote gets followed until it is one or the other.

Every quote you send is followed up on day 2, day 5 and day 9 — automatically, in your voice, until you get a yes or a no. Most quotes are not lost to price. They are lost to silence, because following up feels like nagging and Friday never comes.

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How it runs

Step by step

01
The quote goes out
However you send it — the follow-up schedule starts the moment it does.
02
Day 2
A short check that it arrived and made sense.
03
Day 5
A nudge that answers the objection this kind of job usually stalls on.
04
Day 9
A straight close: still interested, or should we release the slot.
05
It stops on an answer
A reply ends the sequence immediately. Nobody gets chased after they have replied.

Where it sits

Station 4 — Chase

STN 01
Capture
Calls, forms, web chat and socials land in one intake. Nothing lives in a notebook.
STN 02
Answer
Every enquiry gets a reply in 90 seconds, in your voice, day or night.
STN 03
Book
Qualified enquiries book straight into your calendar. No phone tag, no tennis.
STN 04
Chase
Open quotes chased on day 2, 5 and 9 until they answer — politely relentless.
STN 05
Return
Review requests after every job; reactivation campaigns wake your old list.

The board — Quote follow-up — plumbers

RUNNING

21:47Sarah M. — hot water system downMissed callBooked 07:30
22:03Quote #218 — bathroom re-fit, $6,400Day-5 chaseReplied "yes"
23:19Blocked drain — NorthsideWeb chatBooked 08:15
06:00Shift summary → owner's phoneReport$4,180 overnight

Straight answers

Quote follow-up on day 2, 5 and 9 — questions people ask

I don't want to hassle people.: Three messages over nine days is not hassling — it is the amount of follow-up that separates a business that gets an answer from one that guesses. It stops the moment they reply either way.
Which station of the line is quote follow-up on day 2, 5 and 9 on?: Station 4 — Chase. Open quotes chased on day 2, 5 and 9 until they answer — politely relentless.
What happens without it?: Without it, a year of quotes sent and never followed up, sitting in a folder as unanswered maybes. That is the gap the leak audit puts a dollar figure on.

By trade

Quote follow-up on day 2, 5 and 9 in your industry

Quote follow-up

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