Commercial · domestic · end of lease
Leads in.
Contracts out.
Cleaning is bought on responsiveness. An end-of-lease enquiry needs an answer today, and a commercial contract is worth thousands a year to whoever replies first.
free leak audit · 10 minutes · no login
The board — A cleaning shift
RUNNING- 16:45End of lease — 3 bed, FridayMissed callBooked Fri 09:00
- 17:20Office contract quote — $1,850/moDay-2 chaseMeeting booked
- 19:55Regular fortnightly — web chatWeb chatStarted next week
- 06:00Shift summary → owner's phoneReport$3,120 booked
Fault report
Where the money
leaks out.
Enquiries are time-critical
End of lease means this week. If you answer tomorrow the job is already done by someone else.
Contracts are annual value, quoted once
A commercial quote is worth thousands a year, and it is usually decided in the first 48 hours.
You are cleaning, not answering
The whole team is on site with their hands full. Nobody is on the phone.
The leak, in dollars
$43,200
a year, gone from commercial and domestic cleaning businesses that do not answer fast enough. Struck through because it is recoverable — you already paid to make the phone ring.
Based on 5 unanswered enquiries a month at $1,800 average clean value, of which 40% would have converted. Your leak audit uses your numbers, not these.
The production line
Five stations. No hands.
STN 01
Capture
Calls, forms, web chat and socials land in one intake. Nothing lives in a notebook.
STN 02
Answer
Every enquiry gets a reply in 90 seconds, in your voice, day or night.
STN 03
Book
Qualified enquiries book straight into your calendar. No phone tag, no tennis.
STN 04
Chase
Open quotes chased on day 2, 5 and 9 until they answer — politely relentless.
STN 05
Return
Review requests after every job; reactivation campaigns wake your old list.
90 sec
median reply while the team is on site
+28%
more enquiries converted to regular clients
$1,850
monthly contract won from a day-2 follow-up
Illustrative figures. Your leak audit uses your numbers.
Built for cleaning
What runs on a cleaning line
90-second speed to lead
Most jobs go to whoever replies first. This makes that you, every time.
Missed-call text-back
A text goes out before the voicemail beep would have finished.
Straight-to-calendar booking
Qualified enquiries land in your calendar. No phone tag, no back and forth.
Quote follow-up on day 2, 5 and 9
Sent is not the same as answered. Every open quote gets followed until it is one or the other.
Appointment reminders
A booking that does not show up cost you the same as one you never took.
Review requests after every job
Asked automatically, at the moment the work is freshest.
Database reactivation
Booked work from people who already know you. No new ad spend.
The 6am shift summary
One message at 6am. What came in, what got booked, what it was worth.
AI web chat
A visitor asking a question at 11pm gets an answer, not a contact form.
The pipeline board
Every open enquiry, what stage it is at, and what happens to it next.
Straight answers
Cleaning services — questions people ask
- Can it quote a clean without seeing the property?
- It qualifies size, type and timing, then either gives a price from your own rules or books the walkthrough. You decide which jobs get priced sight unseen.
- Can it handle recurring bookings?
- Yes — fortnightly and weekly clients are scheduled as a series, with reminders, rather than rebooked one at a time.
- Most of our work is commercial. Does it fit?
- Commercial is where follow-up matters most, because a contract decision takes weeks and involves more than one person.
Cleaning sits under Trades & home services. The same line runs for every trade on the list.
Cleaning — the line is running elsewhere
Find your leak
in 10 minutes.
We count what is leaking out of your pipeline right now and put a dollar figure on it. Free, ten minutes, no login, no obligation.
You see the number before you spend anything.
free leak audit · 10 minutes · no login