Pest control · STN 02Answer

Ninety seconds,
every time.

They want it gone today and they will call three companies to find who can. First answer usually wins. Most jobs go to whoever replies first. This makes that you, every time. Without it, the enquiry waits four hours and lands after they have already booked someone else — and for pest control and termite inspection businesses, that adds up to $20,100 a year.

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What it is costing now

$20,100

a year for pest control and termite inspection businesses. Struck through because it is recoverable.

Based on 8 unanswered enquiries a month at $380 average job value, of which 55% would have converted. Your leak audit uses your numbers, not these.

What changes

Most jobs go to whoever replies first. This makes that you, every time.

Every new enquiry — from any channel, at any hour — gets a real reply inside 90 seconds. Not an autoresponder saying we received your message: an actual reply that asks the next question and moves toward a booking. On the line this sits at station 2, answer — the point where enquiries either turn into jobs or quietly stop. At this ticket you need many jobs, so every unanswered call matters more than it feels like it should.

The board — Pest control — answer station

RUNNING
  • 22:10Termites found — Frenchs ForestMissed callInspection 08:00
  • 07:35Annual reminders — 140 sentCampaign23 booked
  • 13:14Cockroach treatment — web chatWeb chatBooked same day
  • 06:00Shift summary → owner's phoneReport$8,740 booked

How it runs

What 90-second speed to lead changes for pest control

  1. 01

    The clock starts

    The moment an enquiry lands, from any channel.

  2. 02

    A real reply goes out

    Personal, specific to what they asked, and moving toward a time in the diary.

  3. 03

    It keeps going

    If they do not reply, it follows up — rather than the enquiry going cold in an inbox.

  4. 04

    You see the clock

    Median reply time is on your shift summary, so the number is a fact, not a claim.

Straight answers

90-second speed to lead for pest control — questions people ask

We usually get back to people the same day.
Same day is the industry norm, which is exactly why it does not win. The business that replies in 90 seconds takes the job before the same-day reply is written.
Can it book same-day treatments?
Yes, within whatever same-day capacity you set. Urgency is the whole purchase in pest control, so the booking rules are built around what you can actually reach today.
Will it remind people about annual inspections?
Automatically, from your own job history. It is the single biggest source of recurring revenue most pest businesses are not collecting.

Pest control · 90-second reply

Find your leak
in 10 minutes.

We count what is leaking out of your pipeline right now and put a dollar figure on it. Free, ten minutes, no login, no obligation.

You see the number before you spend anything.

free leak audit · 10 minutes · no login