We usually get back to people the same day.

Same day is the industry norm, which is exactly why it does not win. The business that replies in 90 seconds takes the job before the same-day reply is written.

Which station of the line is 90-second speed to lead on?

Station 2 — Answer. Every enquiry gets a reply in 90 seconds, in your voice, day or night.

What happens without it?

Without it, the enquiry waits four hours and lands after they have already booked someone else. That is the gap the leak audit puts a dollar figure on.

Station 02 — answer

Ninety seconds,
every time.

Most jobs go to whoever replies first. This makes that you, every time.

Every new enquiry — from any channel, at any hour — gets a real reply inside 90 seconds. Not an autoresponder saying we received your message: an actual reply that asks the next question and moves toward a booking.

Book the leak audit

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How it runs

Step by step

01
The clock starts
The moment an enquiry lands, from any channel.
02
A real reply goes out
Personal, specific to what they asked, and moving toward a time in the diary.
03
It keeps going
If they do not reply, it follows up — rather than the enquiry going cold in an inbox.
04
You see the clock
Median reply time is on your shift summary, so the number is a fact, not a claim.

Where it sits

Station 2 — Answer

STN 01
Capture
Calls, forms, web chat and socials land in one intake. Nothing lives in a notebook.
STN 02
Answer
Every enquiry gets a reply in 90 seconds, in your voice, day or night.
STN 03
Book
Qualified enquiries book straight into your calendar. No phone tag, no tennis.
STN 04
Chase
Open quotes chased on day 2, 5 and 9 until they answer — politely relentless.
STN 05
Return
Review requests after every job; reactivation campaigns wake your old list.

The board — 90-second reply — plumbers

RUNNING

21:47Sarah M. — hot water system downMissed callBooked 07:30
22:03Quote #218 — bathroom re-fit, $6,400Day-5 chaseReplied "yes"
23:19Blocked drain — NorthsideWeb chatBooked 08:15
06:00Shift summary → owner's phoneReport$4,180 overnight

Straight answers

90-second speed to lead — questions people ask

We usually get back to people the same day.: Same day is the industry norm, which is exactly why it does not win. The business that replies in 90 seconds takes the job before the same-day reply is written.
Which station of the line is 90-second speed to lead on?: Station 2 — Answer. Every enquiry gets a reply in 90 seconds, in your voice, day or night.
What happens without it?: Without it, the enquiry waits four hours and lands after they have already booked someone else. That is the gap the leak audit puts a dollar figure on.

By trade

90-second speed to lead in your industry

90-second reply

Find your leak
in 10 minutes.

We count what is leaking out of your pipeline right now and put a dollar figure on it. Free, ten minutes, no login, no obligation.

You see the number before you spend anything.