We usually get back to people the same day.

Same day is the industry norm, which is exactly why it does not win. The business that replies in 90 seconds takes the job before the same-day reply is written.

Can it cope with a heatwave week?

That is the week it earns its keep. Every caller gets an answer whether they are the first or the fortieth, and the ones you cannot reach today are held and booked rather than lost.

Can it sell servicing to people I already installed for?

Yes. Your install history becomes a reactivation campaign — the cheapest revenue you have, because they already chose you once.

HVAC & air con · STN 02 — Answer

Ninety seconds,
every time.

The first hot week produces a month of enquiries in three days, and the phone system was never built for it. Most jobs go to whoever replies first. This makes that you, every time. Without it, the enquiry waits four hours and lands after they have already booked someone else — and for air conditioning installers and HVAC service businesses, that adds up to $46,100 a year.

Book the leak audit

free leak audit · 10 minutes · no login

What it is costing now

~~$46,100~~

a year for air conditioning installers and HVAC service businesses. Struck through because it is recoverable.

Based on 4 unanswered enquiries a month at $2,400 average install value, of which 40% would have converted. Your leak audit uses your numbers, not these.

What changes

Most jobs go to whoever replies first. This makes that you, every time.

Every new enquiry — from any channel, at any hour — gets a real reply inside 90 seconds. Not an autoresponder saying we received your message: an actual reply that asks the next question and moves toward a booking. On the line this sits at station 2, answer — the point where enquiries either turn into installs or quietly stop. A $4,000 system gets thought about for a fortnight. If nobody follows up in that fortnight, it is decided without you.

The board — HVAC & air con — answer station

RUNNING

12:41No cooling — 3 calls in 10 minOverflowAll 3 texted back
14:08Quote #402 — 7.1kW split, $3,900Day-5 chaseSite visit booked
18:22Annual service reminder — 84 sentCampaign11 booked
06:00Shift summary → owner's phoneReport$9,240 overnight

How it runs

What 90-second speed to lead changes for hvac & air con

01
The clock starts
The moment an enquiry lands, from any channel.
02
A real reply goes out
Personal, specific to what they asked, and moving toward a time in the diary.
03
It keeps going
If they do not reply, it follows up — rather than the enquiry going cold in an inbox.
04
You see the clock
Median reply time is on your shift summary, so the number is a fact, not a claim.

Straight answers

90-second speed to lead for hvac & air conditioning — questions people ask

We usually get back to people the same day.: Same day is the industry norm, which is exactly why it does not win. The business that replies in 90 seconds takes the job before the same-day reply is written.
Can it cope with a heatwave week?: That is the week it earns its keep. Every caller gets an answer whether they are the first or the fortieth, and the ones you cannot reach today are held and booked rather than lost.
Can it sell servicing to people I already installed for?: Yes. Your install history becomes a reactivation campaign — the cheapest revenue you have, because they already chose you once.

Same trade

Everything else that runs on a hvac & air con line

Same station

90-second speed to lead in other trades

HVAC & air con · 90-second reply

Find your leak
in 10 minutes.

We count what is leaking out of your pipeline right now and put a dollar figure on it. Free, ten minutes, no login, no obligation.

You see the number before you spend anything.