We already have an inbox. Why another one?

You have five, and that is the problem. The point is not another place to look — it is one place instead of five, with every channel already in it.

Which station of the line is one lead inbox on?

Station 1 — Capture. Calls, forms, web chat and socials land in one intake. Nothing lives in a notebook.

What happens without it?

Without it, enquiries scatter across inboxes and phones, and the ones nobody owns quietly die. That is the gap the leak audit puts a dollar figure on.

Station 01 — capture

Every enquiry
in one place.

One intake for calls, forms, chat, email and socials. Nothing lives in a notebook.

Every channel you get enquiries on lands in a single inbox with a single thread per customer. The van notebook, the shared email, the messages sitting in someone's personal phone — all of it in one place, so nothing is lost between people.

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How it runs

Step by step

01
Everything lands
Phone, web form, web chat, email, Facebook, Instagram and Google — one intake.
02
One thread per person
A customer who calls, then texts, then emails is one conversation, not three.
03
Nothing unassigned
Every enquiry has an owner and a state. Nothing sits in a place where it is nobody's job.
04
It is searchable
Find what you told someone eight months ago in a couple of seconds.

Where it sits

Station 1 — Capture

STN 01
Capture
Calls, forms, web chat and socials land in one intake. Nothing lives in a notebook.
STN 02
Answer
Every enquiry gets a reply in 90 seconds, in your voice, day or night.
STN 03
Book
Qualified enquiries book straight into your calendar. No phone tag, no tennis.
STN 04
Chase
Open quotes chased on day 2, 5 and 9 until they answer — politely relentless.
STN 05
Return
Review requests after every job; reactivation campaigns wake your old list.

The board — One lead inbox — plumbers

RUNNING

21:47Sarah M. — hot water system downMissed callBooked 07:30
22:03Quote #218 — bathroom re-fit, $6,400Day-5 chaseReplied "yes"
23:19Blocked drain — NorthsideWeb chatBooked 08:15
06:00Shift summary → owner's phoneReport$4,180 overnight

Straight answers

One lead inbox — questions people ask

We already have an inbox. Why another one?: You have five, and that is the problem. The point is not another place to look — it is one place instead of five, with every channel already in it.
Which station of the line is one lead inbox on?: Station 1 — Capture. Calls, forms, web chat and socials land in one intake. Nothing lives in a notebook.
What happens without it?: Without it, enquiries scatter across inboxes and phones, and the ones nobody owns quietly die. That is the gap the leak audit puts a dollar figure on.

By trade

One lead inbox in your industry

One lead inbox

Find your leak
in 10 minutes.

We count what is leaking out of your pipeline right now and put a dollar figure on it. Free, ten minutes, no login, no obligation.

You see the number before you spend anything.