Centres · early learning · preschool

Enquiries in.
Tours booked.

A parent enquiring at 9pm has four centres open in four tabs. The one that answers before they close the laptop is the one that gets the tour.

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The board — A childcare shift

RUNNING
  • 20:12Web chat — waitlist question, 2yoWeb chatTour Fri 10:00
  • 21:30Missed call — enrolment askMissed callText sent 21:31
  • WedWaitlist check-in — 64 familiesCampaign12 still looking
  • 06:00Shift summary → director's phoneReport3 tours booked

Fault report

Where the money
leaks out.

  • Parents research at night

    Enquiries land after 8pm, when the centre is closed and every competitor is too. Answering is a genuine advantage.

  • Tours are the conversion

    A family who tours enrols far more often than one who does not. Everything should point at booking the tour.

  • Waitlists go stale

    Families on a waitlist hear nothing for months, find a place elsewhere, and nobody knows until the spot is needed.

The leak, in dollars

$79,800

a year, gone from childcare centres, early learning and preschools that do not answer fast enough. Struck through because it is recoverable — you already paid to make the phone ring.

Based on 2 unanswered enquiries a month at $9,500 average enrolment value, of which 35% would have converted. Your leak audit uses your numbers, not these.

$9,500one enrolment lost to a missed enquiry
$19,000a month of unanswered enquiries
$79,800a year, at your close rate
Struck through = recoverableA365 gets it back

The production line

Five stations. No hands.

  1. STN 01

    Capture

    Calls, forms, web chat and socials land in one intake. Nothing lives in a notebook.

  2. STN 02

    Answer

    Every enquiry gets a reply in 90 seconds, in your voice, day or night.

  3. STN 03

    Book

    Qualified enquiries book straight into your calendar. No phone tag, no tennis.

  4. STN 04

    Chase

    Open quotes chased on day 2, 5 and 9 until they answer — politely relentless.

  5. STN 05

    Return

    Review requests after every job; reactivation campaigns wake your old list.

90 sec

reply to a tour enquiry, at any hour

+19%

more tours booked in the first term

102

five-star reviews collected automatically

Illustrative figures. Your leak audit uses your numbers.

Straight answers

Childcare & early learning — questions people ask

Parents are choosing who cares for their child. Is automation appropriate?
The automation books the tour. Every part that matters — meeting you, seeing the room, meeting the educators — is entirely human. What it replaces is a parent getting no answer at 9pm and enrolling somewhere else.
Can it answer questions about vacancies and fees?
From your own current information, including room-by-room availability and the subsidy basics. Anything specific to a family's circumstances is booked in with you.
What about families on the waitlist?
They are contacted on a schedule so you know who is still looking. A stale waitlist is the most common hidden vacancy in a centre.

Childcare sits under Care & education. The same line runs for every trade on the list.

Childcare — the line is running elsewhere

Find your leak
in 10 minutes.

We count what is leaking out of your pipeline right now and put a dollar figure on it. Free, ten minutes, no login, no obligation.

You see the number before you spend anything.

free leak audit · 10 minutes · no login