We usually get back to people the same day.

Same day is the industry norm, which is exactly why it does not win. The business that replies in 90 seconds takes the job before the same-day reply is written.

Most of my work is word of mouth. Does this still help?

Word of mouth still has to reach you. A referral who calls while you are up a ladder and gets voicemail is the most expensive lead you will ever lose, because it cost you nothing to earn and you lost it anyway.

Can it handle compliance questions?

It does not give electrical advice. It captures what the job is, where it is and how urgent, then books or escalates. Anything technical comes to you with the full conversation.

Electricians · STN 02 — Answer

Ninety seconds,
every time.

The calls that come in during work hours are the ones you cannot take, and they are most of them. Most jobs go to whoever replies first. This makes that you, every time. Without it, the enquiry waits four hours and lands after they have already booked someone else — and for electrical contractors and domestic sparkies, that adds up to $25,900 a year.

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What it is costing now

~~$25,900~~

a year for electrical contractors and domestic sparkies. Struck through because it is recoverable.

Based on 6 unanswered enquiries a month at $720 average job value, of which 50% would have converted. Your leak audit uses your numbers, not these.

What changes

Most jobs go to whoever replies first. This makes that you, every time.

Every new enquiry — from any channel, at any hour — gets a real reply inside 90 seconds. Not an autoresponder saying we received your message: an actual reply that asks the next question and moves toward a booking. On the line this sits at station 2, answer — the point where enquiries either turn into jobs or quietly stop. A powerpoint and a fan is not worth chasing, so it never gets chased — and it was an hour's work you already had.

The board — Electricians — answer station

RUNNING

17:52Dead circuit — MarrickvilleMissed callBooked 08:00
19:30Switchboard upgrade quote, $2,850Day-2 chaseOpened, no reply
20:14Downlights + fan — web enquiryWeb chatBooked Thu
06:00Shift summary → owner's phoneReport$3,570 overnight

How it runs

What 90-second speed to lead changes for electricians

01
The clock starts
The moment an enquiry lands, from any channel.
02
A real reply goes out
Personal, specific to what they asked, and moving toward a time in the diary.
03
It keeps going
If they do not reply, it follows up — rather than the enquiry going cold in an inbox.
04
You see the clock
Median reply time is on your shift summary, so the number is a fact, not a claim.

Straight answers

90-second speed to lead for electrical — questions people ask

We usually get back to people the same day.: Same day is the industry norm, which is exactly why it does not win. The business that replies in 90 seconds takes the job before the same-day reply is written.
Most of my work is word of mouth. Does this still help?: Word of mouth still has to reach you. A referral who calls while you are up a ladder and gets voicemail is the most expensive lead you will ever lose, because it cost you nothing to earn and you lost it anyway.
Can it handle compliance questions?: It does not give electrical advice. It captures what the job is, where it is and how urgent, then books or escalates. Anything technical comes to you with the full conversation.

Same trade

Everything else that runs on a electrician line

Same station

90-second speed to lead in other trades

Electricians · 90-second reply

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