Can it cope with a heatwave week?

That is the week it earns its keep. Every caller gets an answer whether they are the first or the fortieth, and the ones you cannot reach today are held and booked rather than lost.

Can it sell servicing to people I already installed for?

Yes. Your install history becomes a reactivation campaign — the cheapest revenue you have, because they already chose you once.

Will it quote prices?

Only within rules you set. Most installers have it qualify and book the measure rather than price a system sight unseen.

Install · service · maintenance

Leads in.
Installs out.

Your whole year lands in two heatwaves and a cold snap. When forty people call in a week, the ones that go to voicemail are the ones that buy from someone else.

Book the leak audit

free leak audit · 10 minutes · no login

The board — A hvac & air con shift

RUNNING

12:41No cooling — 3 calls in 10 minOverflowAll 3 texted back
14:08Quote #402 — 7.1kW split, $3,900Day-5 chaseSite visit booked
18:22Annual service reminder — 84 sentCampaign11 booked
06:00Shift summary → owner's phoneReport$9,240 overnight

Fault report

Where the money
leaks out.

Demand arrives all at once
The first hot week produces a month of enquiries in three days, and the phone system was never built for it.
Install quotes are slow decisions
A $4,000 system gets thought about for a fortnight. If nobody follows up in that fortnight, it is decided without you.
Servicing is forgotten revenue
Every system you installed needs a service, and nobody is asking.

The leak, in dollars

~~$46,100~~

a year, gone from air conditioning installers and HVAC service businesses that do not answer fast enough. Struck through because it is recoverable — you already paid to make the phone ring.

Based on 4 unanswered enquiries a month at $2,400 average install value, of which 40% would have converted. Your leak audit uses your numbers, not these.

~~$2,400~~one install lost to a missed enquiry

~~$9,600~~a month of unanswered enquiries

~~$46,100~~a year, at your close rate

Struck through = recoverableA365 gets it back

The production line

Five stations. No hands.

STN 01
Capture
Calls, forms, web chat and socials land in one intake. Nothing lives in a notebook.
STN 02
Answer
Every enquiry gets a reply in 90 seconds, in your voice, day or night.
STN 03
Book
Qualified enquiries book straight into your calendar. No phone tag, no tennis.
STN 04
Chase
Open quotes chased on day 2, 5 and 9 until they answer — politely relentless.
STN 05
Return
Review requests after every job; reactivation campaigns wake your old list.

peak-week call volume handled without another person on the phone

+31%

more install quotes converted with automatic follow-up

service reminders sent from your own install history

Illustrative figures. Your leak audit uses your numbers.

Built for hvac & air con

What runs on a hvac & air con line

Straight answers

HVAC & air conditioning — questions people ask

Can it cope with a heatwave week?: That is the week it earns its keep. Every caller gets an answer whether they are the first or the fortieth, and the ones you cannot reach today are held and booked rather than lost.
Can it sell servicing to people I already installed for?: Yes. Your install history becomes a reactivation campaign — the cheapest revenue you have, because they already chose you once.
Will it quote prices?: Only within rules you set. Most installers have it qualify and book the measure rather than price a system sight unseen.

HVAC & air con sits under Trades & home services. The same line runs for every trade on the list.

HVAC & air con — the line is running elsewhere

Find your leak
in 10 minutes.

We count what is leaking out of your pipeline right now and put a dollar figure on it. Free, ten minutes, no login, no obligation.

You see the number before you spend anything.