Solar & battery · STN 02 — Answer
Ninety seconds,
every time.
Solar is compared for weeks. Whoever is still in the conversation at the end wins, and usually nobody is. Most jobs go to whoever replies first. This makes that you, every time. Without it, the enquiry waits four hours and lands after they have already booked someone else — and for residential and commercial solar and battery installers, that adds up to $96,100 a year.
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What it is costing now
$96,100
a year for residential and commercial solar and battery installers. Struck through because it is recoverable.
Based on 3 unanswered enquiries a month at $8,900 average install value, of which 30% would have converted. Your leak audit uses your numbers, not these.
What changes
Most jobs go to whoever replies first. This makes that you, every time.
Every new enquiry — from any channel, at any hour — gets a real reply inside 90 seconds. Not an autoresponder saying we received your message: an actual reply that asks the next question and moves toward a booking. On the line this sits at station 2, answer — the point where enquiries either turn into installs or quietly stop. You pay real money for solar leads, then let a third of them go unanswered past the first hour.
The board — Solar & battery — answer station
RUNNING- MonQuote #341 — 6.6kW system, $8,900Quote sentDay-2 chase sent
- WedCustomer replied "still interested"Day-5 chaseCall booked
- FriContract signed — 6.6kW + batteryPipelineInstall scheduled
- 06:00Shift summary → owner's phoneReport$8,900 signed
How it runs
What 90-second speed to lead changes for solar & battery
01
The clock starts
The moment an enquiry lands, from any channel.
02
A real reply goes out
Personal, specific to what they asked, and moving toward a time in the diary.
03
It keeps going
If they do not reply, it follows up — rather than the enquiry going cold in an inbox.
04
You see the clock
Median reply time is on your shift summary, so the number is a fact, not a claim.
Straight answers
90-second speed to lead for solar & battery — questions people ask
- We usually get back to people the same day.
- Same day is the industry norm, which is exactly why it does not win. The business that replies in 90 seconds takes the job before the same-day reply is written.
- We already follow up our quotes.
- You follow up the ones you remember, in the weeks that are not busy. Day 2, 5 and 9 on every quote without exception is a different number, and it is the number that shows up in the close rate.
- Can it handle rebate and finance questions?
- It answers from your own rules and current rebate figures, and escalates anything it is not certain about rather than guessing. Getting a rebate number wrong is expensive, so it is set up conservatively.
Same trade
Everything else that runs on a solar & battery line
Quote follow-up on day 2, 5 and 9
Sent is not the same as answered. Every open quote gets followed until it is one or the other.
Database reactivation
Booked work from people who already know you. No new ad spend.
The pipeline board
Every open enquiry, what stage it is at, and what happens to it next.
Long-term nurture
The enquiry that was too early stays warm until it is ready.
Missed-call text-back
A text goes out before the voicemail beep would have finished.
Straight-to-calendar booking
Qualified enquiries land in your calendar. No phone tag, no back and forth.
Same station
90-second speed to lead in other trades
Solar & battery · 90-second reply
Find your leak
in 10 minutes.
We count what is leaking out of your pipeline right now and put a dollar figure on it. Free, ten minutes, no login, no obligation.
You see the number before you spend anything.
free leak audit · 10 minutes · no login