Solar & battery · STN 04 — Chase
Every quote
chased down.
Solar is compared for weeks. Whoever is still in the conversation at the end wins, and usually nobody is. Sent is not the same as answered. Every open quote gets followed until it is one or the other. Without it, a year of quotes sent and never followed up, sitting in a folder as unanswered maybes — and for residential and commercial solar and battery installers, that adds up to $96,100 a year.
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What it is costing now
$96,100
a year for residential and commercial solar and battery installers. Struck through because it is recoverable.
Based on 3 unanswered enquiries a month at $8,900 average install value, of which 30% would have converted. Your leak audit uses your numbers, not these.
What changes
Sent is not the same as answered. Every open quote gets followed until it is one or the other.
Every quote you send is followed up on day 2, day 5 and day 9 — automatically, in your voice, until you get a yes or a no. Most quotes are not lost to price. They are lost to silence, because following up feels like nagging and Friday never comes. On the line this sits at station 4, chase — the point where enquiries either turn into installs or quietly stop. You pay real money for solar leads, then let a third of them go unanswered past the first hour.
The board — Solar & battery — chase station
RUNNING- MonQuote #341 — 6.6kW system, $8,900Quote sentDay-2 chase sent
- WedCustomer replied "still interested"Day-5 chaseCall booked
- FriContract signed — 6.6kW + batteryPipelineInstall scheduled
- 06:00Shift summary → owner's phoneReport$8,900 signed
How it runs
What quote follow-up on day 2, 5 and 9 changes for solar & battery
01
The quote goes out
However you send it — the follow-up schedule starts the moment it does.
02
Day 2
A short check that it arrived and made sense.
03
Day 5
A nudge that answers the objection this kind of job usually stalls on.
04
Day 9
A straight close: still interested, or should we release the slot.
05
It stops on an answer
A reply ends the sequence immediately. Nobody gets chased after they have replied.
Straight answers
Quote follow-up on day 2, 5 and 9 for solar & battery — questions people ask
- I don't want to hassle people.
- Three messages over nine days is not hassling — it is the amount of follow-up that separates a business that gets an answer from one that guesses. It stops the moment they reply either way.
- We already follow up our quotes.
- You follow up the ones you remember, in the weeks that are not busy. Day 2, 5 and 9 on every quote without exception is a different number, and it is the number that shows up in the close rate.
- Can it handle rebate and finance questions?
- It answers from your own rules and current rebate figures, and escalates anything it is not certain about rather than guessing. Getting a rebate number wrong is expensive, so it is set up conservatively.
Same trade
Everything else that runs on a solar & battery line
90-second speed to lead
Most jobs go to whoever replies first. This makes that you, every time.
Database reactivation
Booked work from people who already know you. No new ad spend.
The pipeline board
Every open enquiry, what stage it is at, and what happens to it next.
Long-term nurture
The enquiry that was too early stays warm until it is ready.
Missed-call text-back
A text goes out before the voicemail beep would have finished.
Straight-to-calendar booking
Qualified enquiries land in your calendar. No phone tag, no back and forth.
Same station
Quote follow-up on day 2, 5 and 9 in other trades
Solar & battery · Quote follow-up
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