Roofers · STN 04Chase

Every quote
chased down.

A $9,000 restoration is not decided in a day. Without follow-up it is decided by whoever stayed in touch. Sent is not the same as answered. Every open quote gets followed until it is one or the other. Without it, a year of quotes sent and never followed up, sitting in a folder as unanswered maybes — and for roofing contractors, restoration and gutter specialists, that adds up to $61,200 a year.

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What it is costing now

$61,200

a year for roofing contractors, restoration and gutter specialists. Struck through because it is recoverable.

Based on 2 unanswered enquiries a month at $8,500 average job value, of which 30% would have converted. Your leak audit uses your numbers, not these.

What changes

Sent is not the same as answered. Every open quote gets followed until it is one or the other.

Every quote you send is followed up on day 2, day 5 and day 9 — automatically, in your voice, until you get a yes or a no. Most quotes are not lost to price. They are lost to silence, because following up feels like nagging and Friday never comes. On the line this sits at station 4, chase — the point where enquiries either turn into jobs or quietly stop. Everyone calls at once, you are on a roof, and half of them are gone by the time you are down.

The board — Roofers — chase station

RUNNING
  • 11:40Quote #77 — full restoration, $11,200Day-9 chaseReplied "still keen"
  • 16:05Gutter replacement — web formWeb formQuote sent 16:09
  • 07:12Storm damage — tile roof, Hills districtMissed callInspection booked
  • 06:00Shift summary → owner's phoneReport$11,200 in play

How it runs

What quote follow-up on day 2, 5 and 9 changes for roofers

  1. 01

    The quote goes out

    However you send it — the follow-up schedule starts the moment it does.

  2. 02

    Day 2

    A short check that it arrived and made sense.

  3. 03

    Day 5

    A nudge that answers the objection this kind of job usually stalls on.

  4. 04

    Day 9

    A straight close: still interested, or should we release the slot.

  5. 05

    It stops on an answer

    A reply ends the sequence immediately. Nobody gets chased after they have replied.

Straight answers

Quote follow-up on day 2, 5 and 9 for roofing — questions people ask

I don't want to hassle people.
Three messages over nine days is not hassling — it is the amount of follow-up that separates a business that gets an answer from one that guesses. It stops the moment they reply either way.
My jobs are big and infrequent. Is this overkill?
The opposite. When one job is worth five figures, a single recovered enquiry pays for a year of the system. You need it to work twice.
What happens after a storm when everyone calls at once?
Every caller gets an answer and a place in the queue. Inspections are booked in geographic order rather than the order the phone rang.

Roofers · Quote follow-up

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