Electricians · STN 04Chase

Every quote
chased down.

The calls that come in during work hours are the ones you cannot take, and they are most of them. Sent is not the same as answered. Every open quote gets followed until it is one or the other. Without it, a year of quotes sent and never followed up, sitting in a folder as unanswered maybes — and for electrical contractors and domestic sparkies, that adds up to $25,900 a year.

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What it is costing now

$25,900

a year for electrical contractors and domestic sparkies. Struck through because it is recoverable.

Based on 6 unanswered enquiries a month at $720 average job value, of which 50% would have converted. Your leak audit uses your numbers, not these.

What changes

Sent is not the same as answered. Every open quote gets followed until it is one or the other.

Every quote you send is followed up on day 2, day 5 and day 9 — automatically, in your voice, until you get a yes or a no. Most quotes are not lost to price. They are lost to silence, because following up feels like nagging and Friday never comes. On the line this sits at station 4, chase — the point where enquiries either turn into jobs or quietly stop. A powerpoint and a fan is not worth chasing, so it never gets chased — and it was an hour's work you already had.

The board — Electricians — chase station

RUNNING
  • 19:30Switchboard upgrade quote, $2,850Day-2 chaseOpened, no reply
  • 17:52Dead circuit — MarrickvilleMissed callBooked 08:00
  • 20:14Downlights + fan — web enquiryWeb chatBooked Thu
  • 06:00Shift summary → owner's phoneReport$3,570 overnight

How it runs

What quote follow-up on day 2, 5 and 9 changes for electricians

  1. 01

    The quote goes out

    However you send it — the follow-up schedule starts the moment it does.

  2. 02

    Day 2

    A short check that it arrived and made sense.

  3. 03

    Day 5

    A nudge that answers the objection this kind of job usually stalls on.

  4. 04

    Day 9

    A straight close: still interested, or should we release the slot.

  5. 05

    It stops on an answer

    A reply ends the sequence immediately. Nobody gets chased after they have replied.

Straight answers

Quote follow-up on day 2, 5 and 9 for electrical — questions people ask

I don't want to hassle people.
Three messages over nine days is not hassling — it is the amount of follow-up that separates a business that gets an answer from one that guesses. It stops the moment they reply either way.
Most of my work is word of mouth. Does this still help?
Word of mouth still has to reach you. A referral who calls while you are up a ladder and gets voicemail is the most expensive lead you will ever lose, because it cost you nothing to earn and you lost it anyway.
Can it handle compliance questions?
It does not give electrical advice. It captures what the job is, where it is and how urgent, then books or escalates. Anything technical comes to you with the full conversation.

Electricians · Quote follow-up

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