We usually get back to people the same day.

Same day is the industry norm, which is exactly why it does not win. The business that replies in 90 seconds takes the job before the same-day reply is written.

Agents already follow up their own leads.

The good ones follow up the leads they remember, on the days they are not at three opens. Every enquiry chased on a schedule is a different number, and it shows up in listings won.

Can it handle both sales and property management?

They run as separate lines with their own rules — an appraisal enquiry and a tenant enquiry are not the same conversation.

Real estate · STN 02 — Answer

Ninety seconds,
every time.

A vendor contacts three agencies in an evening. The first callback is a genuine advantage worth tens of thousands. Most jobs go to whoever replies first. This makes that you, every time. Without it, the enquiry waits four hours and lands after they have already booked someone else — and for sales agents, property managers and agencies, that adds up to $54,000 a year.

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What it is costing now

~~$54,000~~

a year for sales agents, property managers and agencies. Struck through because it is recoverable.

Based on 2 unanswered enquiries a month at $9,000 average listing value, of which 25% would have converted. Your leak audit uses your numbers, not these.

What changes

Most jobs go to whoever replies first. This makes that you, every time.

Every new enquiry — from any channel, at any hour — gets a real reply inside 90 seconds. Not an autoresponder saying we received your message: an actual reply that asks the next question and moves toward a booking. On the line this sits at station 2, answer — the point where enquiries either turn into listings or quietly stop. Forty names collected on a Saturday, contacted once, never again.

The board — Real estate — answer station

RUNNING

Sat 11:04Open home — 41 attendees capturedOpen homeAll followed up
Sat 19:30Appraisal request — 4 bed, WestsideWeb formBooked Mon 09:00
TuePast vendors, 5+ years — 210 sentCampaign6 appraisals
06:00Shift summary → principal's phoneReport7 appraisals booked

How it runs

What 90-second speed to lead changes for real estate

01
The clock starts
The moment an enquiry lands, from any channel.
02
A real reply goes out
Personal, specific to what they asked, and moving toward a time in the diary.
03
It keeps going
If they do not reply, it follows up — rather than the enquiry going cold in an inbox.
04
You see the clock
Median reply time is on your shift summary, so the number is a fact, not a claim.

Straight answers

90-second speed to lead for real estate — questions people ask

We usually get back to people the same day.: Same day is the industry norm, which is exactly why it does not win. The business that replies in 90 seconds takes the job before the same-day reply is written.
Agents already follow up their own leads.: The good ones follow up the leads they remember, on the days they are not at three opens. Every enquiry chased on a schedule is a different number, and it shows up in listings won.
Can it handle both sales and property management?: They run as separate lines with their own rules — an appraisal enquiry and a tenant enquiry are not the same conversation.

Same trade

Everything else that runs on a real estate line

Same station

90-second speed to lead in other trades

Real estate · 90-second reply

Find your leak
in 10 minutes.

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