We usually get back to people the same day.

Same day is the industry norm, which is exactly why it does not win. The business that replies in 90 seconds takes the job before the same-day reply is written.

Can automation give legal advice?

No, and it does not. It captures the nature of the matter, checks for conflicts against your rules, and books a consultation. Every word of advice comes from a person.

How does it handle conflict checks?

Names and opposing parties are captured at intake and checked against your list before a consultation is confirmed, which is earlier than most firms manage manually.

Legal · STN 02 — Answer

Ninety seconds,
every time.

Distress plus comparison. The firm that answers first has an enormous advantage before price is ever discussed. Most jobs go to whoever replies first. This makes that you, every time. Without it, the enquiry waits four hours and lands after they have already booked someone else — and for law firms and legal practices taking enquiries from the public, that adds up to $56,700 a year.

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What it is costing now

~~$56,700~~

a year for law firms and legal practices taking enquiries from the public. Struck through because it is recoverable.

Based on 3 unanswered enquiries a month at $4,500 average matter value, of which 35% would have converted. Your leak audit uses your numbers, not these.

What changes

Most jobs go to whoever replies first. This makes that you, every time.

Every new enquiry — from any channel, at any hour — gets a real reply inside 90 seconds. Not an autoresponder saying we received your message: an actual reply that asks the next question and moves toward a booking. On the line this sits at station 2, answer — the point where enquiries either turn into matters or quietly stop. The people qualified to speak to a new client are billing, in court, or in a meeting.

The board — Legal — answer station

RUNNING

19:26Family law enquiry — initial adviceMissed callConsult Thu 10:00
21:40Conveyancing — contract reviewWeb chatBooked Wed
TueCosts estimate #14 — commercialDay-5 chaseInstructed
06:00Shift summary → principal's phoneReport3 consults booked

How it runs

What 90-second speed to lead changes for legal

01
The clock starts
The moment an enquiry lands, from any channel.
02
A real reply goes out
Personal, specific to what they asked, and moving toward a time in the diary.
03
It keeps going
If they do not reply, it follows up — rather than the enquiry going cold in an inbox.
04
You see the clock
Median reply time is on your shift summary, so the number is a fact, not a claim.

Straight answers

90-second speed to lead for legal practices — questions people ask

We usually get back to people the same day.: Same day is the industry norm, which is exactly why it does not win. The business that replies in 90 seconds takes the job before the same-day reply is written.
Can automation give legal advice?: No, and it does not. It captures the nature of the matter, checks for conflicts against your rules, and books a consultation. Every word of advice comes from a person.
How does it handle conflict checks?: Names and opposing parties are captured at intake and checked against your list before a consultation is confirmed, which is earlier than most firms manage manually.

Same trade

Everything else that runs on a legal line

Same station

90-second speed to lead in other trades

Legal · 90-second reply

Find your leak
in 10 minutes.

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