We usually get back to people the same day.

Same day is the industry norm, which is exactly why it does not win. The business that replies in 90 seconds takes the job before the same-day reply is written.

Can it quote a clean without seeing the property?

It qualifies size, type and timing, then either gives a price from your own rules or books the walkthrough. You decide which jobs get priced sight unseen.

Can it handle recurring bookings?

Yes — fortnightly and weekly clients are scheduled as a series, with reminders, rather than rebooked one at a time.

Cleaning · STN 02 — Answer

Ninety seconds,
every time.

End of lease means this week. If you answer tomorrow the job is already done by someone else. Most jobs go to whoever replies first. This makes that you, every time. Without it, the enquiry waits four hours and lands after they have already booked someone else — and for commercial and domestic cleaning businesses, that adds up to $43,200 a year.

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What it is costing now

~~$43,200~~

a year for commercial and domestic cleaning businesses. Struck through because it is recoverable.

Based on 5 unanswered enquiries a month at $1,800 average clean value, of which 40% would have converted. Your leak audit uses your numbers, not these.

What changes

Most jobs go to whoever replies first. This makes that you, every time.

Every new enquiry — from any channel, at any hour — gets a real reply inside 90 seconds. Not an autoresponder saying we received your message: an actual reply that asks the next question and moves toward a booking. On the line this sits at station 2, answer — the point where enquiries either turn into cleans or quietly stop. A commercial quote is worth thousands a year, and it is usually decided in the first 48 hours.

The board — Cleaning — answer station

RUNNING

16:45End of lease — 3 bed, FridayMissed callBooked Fri 09:00
17:20Office contract quote — $1,850/moDay-2 chaseMeeting booked
19:55Regular fortnightly — web chatWeb chatStarted next week
06:00Shift summary → owner's phoneReport$3,120 booked

How it runs

What 90-second speed to lead changes for cleaning

01
The clock starts
The moment an enquiry lands, from any channel.
02
A real reply goes out
Personal, specific to what they asked, and moving toward a time in the diary.
03
It keeps going
If they do not reply, it follows up — rather than the enquiry going cold in an inbox.
04
You see the clock
Median reply time is on your shift summary, so the number is a fact, not a claim.

Straight answers

90-second speed to lead for cleaning services — questions people ask

We usually get back to people the same day.: Same day is the industry norm, which is exactly why it does not win. The business that replies in 90 seconds takes the job before the same-day reply is written.
Can it quote a clean without seeing the property?: It qualifies size, type and timing, then either gives a price from your own rules or books the walkthrough. You decide which jobs get priced sight unseen.
Can it handle recurring bookings?: Yes — fortnightly and weekly clients are scheduled as a series, with reminders, rather than rebooked one at a time.

Same trade

Everything else that runs on a cleaning line

Same station

90-second speed to lead in other trades

Cleaning · 90-second reply

Find your leak
in 10 minutes.

We count what is leaking out of your pipeline right now and put a dollar figure on it. Free, ten minutes, no login, no obligation.

You see the number before you spend anything.