Cleaning · STN 05 — Return
Five-star reviews,
on schedule.
End of lease means this week. If you answer tomorrow the job is already done by someone else. Asked automatically, at the moment the work is freshest. Without it, a rating built from whoever was annoyed enough to write unprompted — and for commercial and domestic cleaning businesses, that adds up to $43,200 a year.
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What it is costing now
$43,200
a year for commercial and domestic cleaning businesses. Struck through because it is recoverable.
Based on 5 unanswered enquiries a month at $1,800 average clean value, of which 40% would have converted. Your leak audit uses your numbers, not these.
What changes
Asked automatically, at the moment the work is freshest.
Every completed job triggers a review request at the right moment — when the customer is happiest and the work is fresh. Reviews compound: they lift local ranking, they lift trust, and they lift the close rate on every enquiry that follows. On the line this sits at station 5, return — the point where enquiries either turn into cleans or quietly stop. A commercial quote is worth thousands a year, and it is usually decided in the first 48 hours.
The board — Cleaning — return station
RUNNING- 06:00Shift summary → owner's phoneReport$3,120 booked
- 16:45End of lease — 3 bed, FridayMissed callBooked Fri 09:00
- 17:20Office contract quote — $1,850/moDay-2 chaseMeeting booked
- 19:55Regular fortnightly — web chatWeb chatStarted next week
How it runs
What review requests after every job changes for cleaning
01
It asks at the right time
Straight after the work is done, not a fortnight later when the feeling has faded.
02
It makes it one tap
Straight to the platform that matters for your ranking. No hunting.
03
It catches problems first
An unhappy customer reaches you rather than the public page.
04
It keeps going
Every job, every week — which is what moves a rating, not a one-off push.
Straight answers
Review requests after every job for cleaning services — questions people ask
- We ask for reviews already.
- You ask when you remember, which is after the good jobs and never after the busy weeks. A rating moves on consistency — every job, not the memorable ones.
- Can it quote a clean without seeing the property?
- It qualifies size, type and timing, then either gives a price from your own rules or books the walkthrough. You decide which jobs get priced sight unseen.
- Can it handle recurring bookings?
- Yes — fortnightly and weekly clients are scheduled as a series, with reminders, rather than rebooked one at a time.
Same trade
Everything else that runs on a cleaning line
90-second speed to lead
Most jobs go to whoever replies first. This makes that you, every time.
Missed-call text-back
A text goes out before the voicemail beep would have finished.
Straight-to-calendar booking
Qualified enquiries land in your calendar. No phone tag, no back and forth.
Quote follow-up on day 2, 5 and 9
Sent is not the same as answered. Every open quote gets followed until it is one or the other.
Appointment reminders
A booking that does not show up cost you the same as one you never took.
Database reactivation
Booked work from people who already know you. No new ad spend.
Same station
Review requests after every job in other trades
Cleaning · Reviews + reputation
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