Won't people be annoyed by an automated text?

They called you. A text back in ten seconds reads as attentive, not automated. The version that annoys people is the one that never comes.

Can it quote a clean without seeing the property?

It qualifies size, type and timing, then either gives a price from your own rules or books the walkthrough. You decide which jobs get priced sight unseen.

Can it handle recurring bookings?

Yes — fortnightly and weekly clients are scheduled as a series, with reminders, rather than rebooked one at a time.

Cleaning · STN 02 — Answer

Missed calls,
un-missed.

End of lease means this week. If you answer tomorrow the job is already done by someone else. A text goes out before the voicemail beep would have finished. Without it, the call goes to voicemail, no message is left, and the job goes to whoever answers next — and for commercial and domestic cleaning businesses, that adds up to $43,200 a year.

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What it is costing now

~~$43,200~~

a year for commercial and domestic cleaning businesses. Struck through because it is recoverable.

Based on 5 unanswered enquiries a month at $1,800 average clean value, of which 40% would have converted. Your leak audit uses your numbers, not these.

What changes

A text goes out before the voicemail beep would have finished.

When a call rings out, a text is sent to that number within seconds asking what they need. Most people never leave a voicemail, but almost everyone answers a text. It is the fastest win on the line and usually the one that pays for the whole system in the first month. On the line this sits at station 2, answer — the point where enquiries either turn into cleans or quietly stop. A commercial quote is worth thousands a year, and it is usually decided in the first 48 hours.

The board — Cleaning — answer station

RUNNING

16:45End of lease — 3 bed, FridayMissed callBooked Fri 09:00
17:20Office contract quote — $1,850/moDay-2 chaseMeeting booked
19:55Regular fortnightly — web chatWeb chatStarted next week
06:00Shift summary → owner's phoneReport$3,120 booked

How it runs

What missed-call text-back changes for cleaning

01
The call rings out
You are on a job, in a meeting, driving, or closed. Nothing changes about how you work.
02
A text goes out
Within seconds, to that number, apologising for the miss and asking what they need.
03
They reply
The conversation continues by text — which they can do from anywhere, including where they could not take a call.
04
It books or hands over
Straight to a booked slot, or to you with the whole thread if it needs a person.

Straight answers

Missed-call text-back for cleaning services — questions people ask

Won't people be annoyed by an automated text?: They called you. A text back in ten seconds reads as attentive, not automated. The version that annoys people is the one that never comes.
Can it quote a clean without seeing the property?: It qualifies size, type and timing, then either gives a price from your own rules or books the walkthrough. You decide which jobs get priced sight unseen.
Can it handle recurring bookings?: Yes — fortnightly and weekly clients are scheduled as a series, with reminders, rather than rebooked one at a time.

Same trade

Everything else that runs on a cleaning line

Same station

Missed-call text-back in other trades

Cleaning · Missed-call text-back

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