We already have an inbox. Why another one?

You have five, and that is the problem. The point is not another place to look — it is one place instead of five, with every channel already in it.

Can automation give legal advice?

No, and it does not. It captures the nature of the matter, checks for conflicts against your rules, and books a consultation. Every word of advice comes from a person.

How does it handle conflict checks?

Names and opposing parties are captured at intake and checked against your list before a consultation is confirmed, which is earlier than most firms manage manually.

Legal · STN 01 — Capture

Every enquiry
in one place.

Distress plus comparison. The firm that answers first has an enormous advantage before price is ever discussed. One intake for calls, forms, chat, email and socials. Nothing lives in a notebook. Without it, enquiries scatter across inboxes and phones, and the ones nobody owns quietly die — and for law firms and legal practices taking enquiries from the public, that adds up to $56,700 a year.

Book the leak audit

free leak audit · 10 minutes · no login

What it is costing now

~~$56,700~~

a year for law firms and legal practices taking enquiries from the public. Struck through because it is recoverable.

Based on 3 unanswered enquiries a month at $4,500 average matter value, of which 35% would have converted. Your leak audit uses your numbers, not these.

What changes

One intake for calls, forms, chat, email and socials. Nothing lives in a notebook.

Every channel you get enquiries on lands in a single inbox with a single thread per customer. The van notebook, the shared email, the messages sitting in someone's personal phone — all of it in one place, so nothing is lost between people. On the line this sits at station 1, capture — the point where enquiries either turn into matters or quietly stop. The people qualified to speak to a new client are billing, in court, or in a meeting.

The board — Legal — capture station

RUNNING

21:40Conveyancing — contract reviewWeb chatBooked Wed
19:26Family law enquiry — initial adviceMissed callConsult Thu 10:00
TueCosts estimate #14 — commercialDay-5 chaseInstructed
06:00Shift summary → principal's phoneReport3 consults booked

How it runs

What one lead inbox changes for legal

01
Everything lands
Phone, web form, web chat, email, Facebook, Instagram and Google — one intake.
02
One thread per person
A customer who calls, then texts, then emails is one conversation, not three.
03
Nothing unassigned
Every enquiry has an owner and a state. Nothing sits in a place where it is nobody's job.
04
It is searchable
Find what you told someone eight months ago in a couple of seconds.

Straight answers

One lead inbox for legal practices — questions people ask

We already have an inbox. Why another one?: You have five, and that is the problem. The point is not another place to look — it is one place instead of five, with every channel already in it.
Can automation give legal advice?: No, and it does not. It captures the nature of the matter, checks for conflicts against your rules, and books a consultation. Every word of advice comes from a person.
How does it handle conflict checks?: Names and opposing parties are captured at intake and checked against your list before a consultation is confirmed, which is earlier than most firms manage manually.

Same trade

Everything else that runs on a legal line

Same station

One lead inbox in other trades

Legal · One lead inbox

Find your leak
in 10 minutes.

We count what is leaking out of your pipeline right now and put a dollar figure on it. Free, ten minutes, no login, no obligation.

You see the number before you spend anything.