We already have an inbox. Why another one?

You have five, and that is the problem. The point is not another place to look — it is one place instead of five, with every channel already in it.

My jobs are big and infrequent. Is this overkill?

The opposite. When one job is worth five figures, a single recovered enquiry pays for a year of the system. You need it to work twice.

What happens after a storm when everyone calls at once?

Every caller gets an answer and a place in the queue. Inspections are booked in geographic order rather than the order the phone rang.

Roofers · STN 01 — Capture

Every enquiry
in one place.

A $9,000 restoration is not decided in a day. Without follow-up it is decided by whoever stayed in touch. One intake for calls, forms, chat, email and socials. Nothing lives in a notebook. Without it, enquiries scatter across inboxes and phones, and the ones nobody owns quietly die — and for roofing contractors, restoration and gutter specialists, that adds up to $61,200 a year.

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What it is costing now

~~$61,200~~

a year for roofing contractors, restoration and gutter specialists. Struck through because it is recoverable.

Based on 2 unanswered enquiries a month at $8,500 average job value, of which 30% would have converted. Your leak audit uses your numbers, not these.

What changes

One intake for calls, forms, chat, email and socials. Nothing lives in a notebook.

Every channel you get enquiries on lands in a single inbox with a single thread per customer. The van notebook, the shared email, the messages sitting in someone's personal phone — all of it in one place, so nothing is lost between people. On the line this sits at station 1, capture — the point where enquiries either turn into jobs or quietly stop. Everyone calls at once, you are on a roof, and half of them are gone by the time you are down.

The board — Roofers — capture station

RUNNING

16:05Gutter replacement — web formWeb formQuote sent 16:09
07:12Storm damage — tile roof, Hills districtMissed callInspection booked
11:40Quote #77 — full restoration, $11,200Day-9 chaseReplied "still keen"
06:00Shift summary → owner's phoneReport$11,200 in play

How it runs

What one lead inbox changes for roofers

01
Everything lands
Phone, web form, web chat, email, Facebook, Instagram and Google — one intake.
02
One thread per person
A customer who calls, then texts, then emails is one conversation, not three.
03
Nothing unassigned
Every enquiry has an owner and a state. Nothing sits in a place where it is nobody's job.
04
It is searchable
Find what you told someone eight months ago in a couple of seconds.

Straight answers

One lead inbox for roofing — questions people ask

We already have an inbox. Why another one?: You have five, and that is the problem. The point is not another place to look — it is one place instead of five, with every channel already in it.
My jobs are big and infrequent. Is this overkill?: The opposite. When one job is worth five figures, a single recovered enquiry pays for a year of the system. You need it to work twice.
What happens after a storm when everyone calls at once?: Every caller gets an answer and a place in the queue. Inspections are booked in geographic order rather than the order the phone rang.

Same trade

Everything else that runs on a roofer line

Same station

One lead inbox in other trades

Roofers · One lead inbox

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in 10 minutes.

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