We already have an inbox. Why another one?

You have five, and that is the problem. The point is not another place to look — it is one place instead of five, with every channel already in it.

Can it book around workshop capacity?

Yes — by job type and bay availability, so a half-day job never lands in a slot that cannot hold it.

Will it chase service reminders?

Automatically, from your own service history. For most workshops it is the largest single pool of unbooked revenue sitting in the system already.

Auto services · STN 01 — Capture

Every enquiry
in one place.

Everyone is on the tools. The phone rings out all day, every day, and the calls do not come back. One intake for calls, forms, chat, email and socials. Nothing lives in a notebook. Without it, enquiries scatter across inboxes and phones, and the ones nobody owns quietly die — and for mechanics, auto electricians, smash repairers and detailers, that adds up to $26,000 a year.

Book the leak audit

free leak audit · 10 minutes · no login

What it is costing now

~~$26,000~~

a year for mechanics, auto electricians, smash repairers and detailers. Struck through because it is recoverable.

Based on 7 unanswered enquiries a month at $620 average booking value, of which 50% would have converted. Your leak audit uses your numbers, not these.

What changes

One intake for calls, forms, chat, email and socials. Nothing lives in a notebook.

Every channel you get enquiries on lands in a single inbox with a single thread per customer. The van notebook, the shared email, the messages sitting in someone's personal phone — all of it in one place, so nothing is lost between people. On the line this sits at station 1, capture — the point where enquiries either turn into bookings or quietly stop. A car serviced six months ago is due now, and the customer is waiting for a reminder nobody sends.

The board — Auto services — capture station

RUNNING

09:12Missed call — brakes grindingMissed callBooked tomorrow
11:38Logbook due — 220 reminders sentCampaign37 booked
15:02Quote — timing belt, $1,850Day-2 chaseApproved
06:00Shift summary → owner's phoneReport$14,600 booked

How it runs

What one lead inbox changes for auto services

01
Everything lands
Phone, web form, web chat, email, Facebook, Instagram and Google — one intake.
02
One thread per person
A customer who calls, then texts, then emails is one conversation, not three.
03
Nothing unassigned
Every enquiry has an owner and a state. Nothing sits in a place where it is nobody's job.
04
It is searchable
Find what you told someone eight months ago in a couple of seconds.

Straight answers

One lead inbox for auto services — questions people ask

We already have an inbox. Why another one?: You have five, and that is the problem. The point is not another place to look — it is one place instead of five, with every channel already in it.
Can it book around workshop capacity?: Yes — by job type and bay availability, so a half-day job never lands in a slot that cannot hold it.
Will it chase service reminders?: Automatically, from your own service history. For most workshops it is the largest single pool of unbooked revenue sitting in the system already.

Same trade

Everything else that runs on a auto service line

Same station

One lead inbox in other trades

Auto services · One lead inbox

Find your leak
in 10 minutes.

We count what is leaking out of your pipeline right now and put a dollar figure on it. Free, ten minutes, no login, no obligation.

You see the number before you spend anything.