We usually get back to people the same day.

Same day is the industry norm, which is exactly why it does not win. The business that replies in 90 seconds takes the job before the same-day reply is written.

Can it book around workshop capacity?

Yes — by job type and bay availability, so a half-day job never lands in a slot that cannot hold it.

Will it chase service reminders?

Automatically, from your own service history. For most workshops it is the largest single pool of unbooked revenue sitting in the system already.

Auto services · STN 02 — Answer

Ninety seconds,
every time.

Everyone is on the tools. The phone rings out all day, every day, and the calls do not come back. Most jobs go to whoever replies first. This makes that you, every time. Without it, the enquiry waits four hours and lands after they have already booked someone else — and for mechanics, auto electricians, smash repairers and detailers, that adds up to $26,000 a year.

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What it is costing now

~~$26,000~~

a year for mechanics, auto electricians, smash repairers and detailers. Struck through because it is recoverable.

Based on 7 unanswered enquiries a month at $620 average booking value, of which 50% would have converted. Your leak audit uses your numbers, not these.

What changes

Most jobs go to whoever replies first. This makes that you, every time.

Every new enquiry — from any channel, at any hour — gets a real reply inside 90 seconds. Not an autoresponder saying we received your message: an actual reply that asks the next question and moves toward a booking. On the line this sits at station 2, answer — the point where enquiries either turn into bookings or quietly stop. A car serviced six months ago is due now, and the customer is waiting for a reminder nobody sends.

The board — Auto services — answer station

RUNNING

09:12Missed call — brakes grindingMissed callBooked tomorrow
11:38Logbook due — 220 reminders sentCampaign37 booked
15:02Quote — timing belt, $1,850Day-2 chaseApproved
06:00Shift summary → owner's phoneReport$14,600 booked

How it runs

What 90-second speed to lead changes for auto services

01
The clock starts
The moment an enquiry lands, from any channel.
02
A real reply goes out
Personal, specific to what they asked, and moving toward a time in the diary.
03
It keeps going
If they do not reply, it follows up — rather than the enquiry going cold in an inbox.
04
You see the clock
Median reply time is on your shift summary, so the number is a fact, not a claim.

Straight answers

90-second speed to lead for auto services — questions people ask

We usually get back to people the same day.: Same day is the industry norm, which is exactly why it does not win. The business that replies in 90 seconds takes the job before the same-day reply is written.
Can it book around workshop capacity?: Yes — by job type and bay availability, so a half-day job never lands in a slot that cannot hold it.
Will it chase service reminders?: Automatically, from your own service history. For most workshops it is the largest single pool of unbooked revenue sitting in the system already.

Same trade

Everything else that runs on a auto service line

Same station

90-second speed to lead in other trades

Auto services · 90-second reply

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