Won't people be annoyed by an automated text?

They called you. A text back in ten seconds reads as attentive, not automated. The version that annoys people is the one that never comes.

Can it book around workshop capacity?

Yes — by job type and bay availability, so a half-day job never lands in a slot that cannot hold it.

Will it chase service reminders?

Automatically, from your own service history. For most workshops it is the largest single pool of unbooked revenue sitting in the system already.

Auto services · STN 02 — Answer

Missed calls,
un-missed.

Everyone is on the tools. The phone rings out all day, every day, and the calls do not come back. A text goes out before the voicemail beep would have finished. Without it, the call goes to voicemail, no message is left, and the job goes to whoever answers next — and for mechanics, auto electricians, smash repairers and detailers, that adds up to $26,000 a year.

Book the leak audit

free leak audit · 10 minutes · no login

What it is costing now

~~$26,000~~

a year for mechanics, auto electricians, smash repairers and detailers. Struck through because it is recoverable.

Based on 7 unanswered enquiries a month at $620 average booking value, of which 50% would have converted. Your leak audit uses your numbers, not these.

What changes

A text goes out before the voicemail beep would have finished.

When a call rings out, a text is sent to that number within seconds asking what they need. Most people never leave a voicemail, but almost everyone answers a text. It is the fastest win on the line and usually the one that pays for the whole system in the first month. On the line this sits at station 2, answer — the point where enquiries either turn into bookings or quietly stop. A car serviced six months ago is due now, and the customer is waiting for a reminder nobody sends.

The board — Auto services — answer station

RUNNING

09:12Missed call — brakes grindingMissed callBooked tomorrow
11:38Logbook due — 220 reminders sentCampaign37 booked
15:02Quote — timing belt, $1,850Day-2 chaseApproved
06:00Shift summary → owner's phoneReport$14,600 booked

How it runs

What missed-call text-back changes for auto services

01
The call rings out
You are on a job, in a meeting, driving, or closed. Nothing changes about how you work.
02
A text goes out
Within seconds, to that number, apologising for the miss and asking what they need.
03
They reply
The conversation continues by text — which they can do from anywhere, including where they could not take a call.
04
It books or hands over
Straight to a booked slot, or to you with the whole thread if it needs a person.

Straight answers

Missed-call text-back for auto services — questions people ask

Won't people be annoyed by an automated text?: They called you. A text back in ten seconds reads as attentive, not automated. The version that annoys people is the one that never comes.
Can it book around workshop capacity?: Yes — by job type and bay availability, so a half-day job never lands in a slot that cannot hold it.
Will it chase service reminders?: Automatically, from your own service history. For most workshops it is the largest single pool of unbooked revenue sitting in the system already.

Same trade

Everything else that runs on a auto service line

Same station

Missed-call text-back in other trades

Auto services · Missed-call text-back

Find your leak
in 10 minutes.

We count what is leaking out of your pipeline right now and put a dollar figure on it. Free, ten minutes, no login, no obligation.

You see the number before you spend anything.