Cleaning · STN 04 — Chase
You can see
the whole line.
End of lease means this week. If you answer tomorrow the job is already done by someone else. Every open enquiry, what stage it is at, and what happens to it next. Without it, no idea what is open, what has gone quiet, or what this month actually looks like — and for commercial and domestic cleaning businesses, that adds up to $43,200 a year.
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What it is costing now
$43,200
a year for commercial and domestic cleaning businesses. Struck through because it is recoverable.
Based on 5 unanswered enquiries a month at $1,800 average clean value, of which 40% would have converted. Your leak audit uses your numbers, not these.
What changes
Every open enquiry, what stage it is at, and what happens to it next.
One board showing every live enquiry and quote, what state it is in, and what the machine will do about it next. Not a dashboard you have to maintain — it fills itself from what actually happened. On the line this sits at station 4, chase — the point where enquiries either turn into cleans or quietly stop. A commercial quote is worth thousands a year, and it is usually decided in the first 48 hours.
The board — Cleaning — chase station
RUNNING- 17:20Office contract quote — $1,850/moDay-2 chaseMeeting booked
- 16:45End of lease — 3 bed, FridayMissed callBooked Fri 09:00
- 19:55Regular fortnightly — web chatWeb chatStarted next week
- 06:00Shift summary → owner's phoneReport$3,120 booked
How it runs
What the pipeline board changes for cleaning
01
It fills itself
Stages move on real events — replied, booked, quoted, won — not on someone updating a record.
02
Nothing stalls silently
Anything sitting too long in one stage surfaces instead of sinking.
03
You see the money
Open value by stage, so you know what is actually in front of you this month.
Straight answers
The pipeline board for cleaning services — questions people ask
- My team won't keep a CRM up to date.
- Correct, and that is why this one does not ask them to. It updates from what happened — a reply, a booking, a signed quote — rather than from data entry.
- Can it quote a clean without seeing the property?
- It qualifies size, type and timing, then either gives a price from your own rules or books the walkthrough. You decide which jobs get priced sight unseen.
- Can it handle recurring bookings?
- Yes — fortnightly and weekly clients are scheduled as a series, with reminders, rather than rebooked one at a time.
Same trade
Everything else that runs on a cleaning line
90-second speed to lead
Most jobs go to whoever replies first. This makes that you, every time.
Missed-call text-back
A text goes out before the voicemail beep would have finished.
Straight-to-calendar booking
Qualified enquiries land in your calendar. No phone tag, no back and forth.
Quote follow-up on day 2, 5 and 9
Sent is not the same as answered. Every open quote gets followed until it is one or the other.
Appointment reminders
A booking that does not show up cost you the same as one you never took.
Review requests after every job
Asked automatically, at the moment the work is freshest.
Same station
The pipeline board in other trades
Cleaning · Pipeline board
Find your leak
in 10 minutes.
We count what is leaking out of your pipeline right now and put a dollar figure on it. Free, ten minutes, no login, no obligation.
You see the number before you spend anything.
free leak audit · 10 minutes · no login