Insurance · STN 04Chase

You can see
the whole line.

No contact before renewal means the client compares online, and online always looks cheaper than a broker who did not call. Every open enquiry, what stage it is at, and what happens to it next. Without it, no idea what is open, what has gone quiet, or what this month actually looks like — and for insurance brokers and authorised representatives, that adds up to $21,600 a year.

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What it is costing now

$21,600

a year for insurance brokers and authorised representatives. Struck through because it is recoverable.

Based on 5 unanswered enquiries a month at $900 average policy value, of which 40% would have converted. Your leak audit uses your numbers, not these.

What changes

Every open enquiry, what stage it is at, and what happens to it next.

One board showing every live enquiry and quote, what state it is in, and what the machine will do about it next. Not a dashboard you have to maintain — it fills itself from what actually happened. On the line this sits at station 4, chase — the point where enquiries either turn into policies or quietly stop. Personal lines enquiries are shopped the same day. A next-day quote is a wasted quote.

The board — Insurance — chase station

RUNNING
  • Tue 11:20Missed call — business pack quoteMissed callCallback 11:24
  • WedQuote #212 — landlord coverDay-2 chaseBound
  • MonRenewals due in 30 days — 96 clientsCampaign31 replies
  • 06:00Shift summary → principal's phoneReport31 renewals in play

How it runs

What the pipeline board changes for insurance

  1. 01

    It fills itself

    Stages move on real events — replied, booked, quoted, won — not on someone updating a record.

  2. 02

    Nothing stalls silently

    Anything sitting too long in one stage surfaces instead of sinking.

  3. 03

    You see the money

    Open value by stage, so you know what is actually in front of you this month.

Straight answers

The pipeline board for insurance broking — questions people ask

My team won't keep a CRM up to date.
Correct, and that is why this one does not ask them to. It updates from what happened — a reply, a booking, a signed quote — rather than from data entry.
Does this replace our renewal process?
It runs it. Renewal dates drive the contact automatically so no policy reaches expiry without the client hearing from you.
Is automated contact compliant?
It handles contact, scheduling and reminders. Anything constituting advice or a recommendation stays with the adviser, and every contact is logged.

Insurance · Pipeline board

Find your leak
in 10 minutes.

We count what is leaking out of your pipeline right now and put a dollar figure on it. Free, ten minutes, no login, no obligation.

You see the number before you spend anything.

free leak audit · 10 minutes · no login