We usually get back to people the same day.

Same day is the industry norm, which is exactly why it does not win. The business that replies in 90 seconds takes the job before the same-day reply is written.

Our clients expect a professional relationship, not automation.

They expect a reply. Automation covers the enquiry, the booking and the reminder — the advice and the relationship stay entirely yours, with more time for both.

Can it handle confidential information?

It captures contact details and the nature of the enquiry, then books. Financial detail is exchanged through your existing secure channels, not the chat.

Accountants · STN 02 — Answer

Ninety seconds,
every time.

Enquiries concentrate around tax time, exactly when the practice is least able to answer the phone. Most jobs go to whoever replies first. This makes that you, every time. Without it, the enquiry waits four hours and lands after they have already booked someone else — and for accounting practices, bookkeepers and tax agents, that adds up to $35,600 a year.

Book the leak audit

free leak audit · 10 minutes · no login

What it is costing now

~~$35,600~~

a year for accounting practices, bookkeepers and tax agents. Struck through because it is recoverable.

Based on 3 unanswered enquiries a month at $2,200 average engagement value, of which 45% would have converted. Your leak audit uses your numbers, not these.

What changes

Most jobs go to whoever replies first. This makes that you, every time.

Every new enquiry — from any channel, at any hour — gets a real reply inside 90 seconds. Not an autoresponder saying we received your message: an actual reply that asks the next question and moves toward a booking. On the line this sits at station 2, answer — the point where enquiries either turn into engagements or quietly stop. A proposal sent in the busy weeks is rarely followed up, and an unanswered proposal is a lost annual client.

The board — Accountants — answer station

RUNNING

Mon 18:12Missed call — BAS questionMissed callCallback booked
Mon 8:40New client — small business taxWeb formConsult booked
ThuProposal #88 — advisory, $4,800/yrDay-5 chaseSigned
06:00Shift summary → partner's phoneReport2 engagements signed

How it runs

What 90-second speed to lead changes for accountants

01
The clock starts
The moment an enquiry lands, from any channel.
02
A real reply goes out
Personal, specific to what they asked, and moving toward a time in the diary.
03
It keeps going
If they do not reply, it follows up — rather than the enquiry going cold in an inbox.
04
You see the clock
Median reply time is on your shift summary, so the number is a fact, not a claim.

Straight answers

90-second speed to lead for accounting & bookkeeping — questions people ask

We usually get back to people the same day.: Same day is the industry norm, which is exactly why it does not win. The business that replies in 90 seconds takes the job before the same-day reply is written.
Our clients expect a professional relationship, not automation.: They expect a reply. Automation covers the enquiry, the booking and the reminder — the advice and the relationship stay entirely yours, with more time for both.
Can it handle confidential information?: It captures contact details and the nature of the enquiry, then books. Financial detail is exchanged through your existing secure channels, not the chat.

Same trade

Everything else that runs on a accountant line

Same station

90-second speed to lead in other trades

Accountants · 90-second reply

Find your leak
in 10 minutes.

We count what is leaking out of your pipeline right now and put a dollar figure on it. Free, ten minutes, no login, no obligation.

You see the number before you spend anything.