Childcare · STN 05Return

Five-star reviews,
on schedule.

Enquiries land after 8pm, when the centre is closed and every competitor is too. Answering is a genuine advantage. Asked automatically, at the moment the work is freshest. Without it, a rating built from whoever was annoyed enough to write unprompted — and for childcare centres, early learning and preschools, that adds up to $79,800 a year.

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What it is costing now

$79,800

a year for childcare centres, early learning and preschools. Struck through because it is recoverable.

Based on 2 unanswered enquiries a month at $9,500 average enrolment value, of which 35% would have converted. Your leak audit uses your numbers, not these.

What changes

Asked automatically, at the moment the work is freshest.

Every completed job triggers a review request at the right moment — when the customer is happiest and the work is fresh. Reviews compound: they lift local ranking, they lift trust, and they lift the close rate on every enquiry that follows. On the line this sits at station 5, return — the point where enquiries either turn into enrolments or quietly stop. A family who tours enrols far more often than one who does not. Everything should point at booking the tour.

The board — Childcare — return station

RUNNING
  • WedWaitlist check-in — 64 familiesCampaign12 still looking
  • 06:00Shift summary → director's phoneReport3 tours booked
  • 20:12Web chat — waitlist question, 2yoWeb chatTour Fri 10:00
  • 21:30Missed call — enrolment askMissed callText sent 21:31

How it runs

What review requests after every job changes for childcare

  1. 01

    It asks at the right time

    Straight after the work is done, not a fortnight later when the feeling has faded.

  2. 02

    It makes it one tap

    Straight to the platform that matters for your ranking. No hunting.

  3. 03

    It catches problems first

    An unhappy customer reaches you rather than the public page.

  4. 04

    It keeps going

    Every job, every week — which is what moves a rating, not a one-off push.

Straight answers

Review requests after every job for childcare & early learning — questions people ask

We ask for reviews already.
You ask when you remember, which is after the good jobs and never after the busy weeks. A rating moves on consistency — every job, not the memorable ones.
Parents are choosing who cares for their child. Is automation appropriate?
The automation books the tour. Every part that matters — meeting you, seeing the room, meeting the educators — is entirely human. What it replaces is a parent getting no answer at 9pm and enrolling somewhere else.
Can it answer questions about vacancies and fees?
From your own current information, including room-by-room availability and the subsidy basics. Anything specific to a family's circumstances is booked in with you.

Childcare · Reviews + reputation

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