We already have an inbox. Why another one?

You have five, and that is the problem. The point is not another place to look — it is one place instead of five, with every channel already in it.

Parents are choosing who cares for their child. Is automation appropriate?

The automation books the tour. Every part that matters — meeting you, seeing the room, meeting the educators — is entirely human. What it replaces is a parent getting no answer at 9pm and enrolling somewhere else.

Can it answer questions about vacancies and fees?

From your own current information, including room-by-room availability and the subsidy basics. Anything specific to a family's circumstances is booked in with you.

Childcare · STN 01 — Capture

Every enquiry
in one place.

Enquiries land after 8pm, when the centre is closed and every competitor is too. Answering is a genuine advantage. One intake for calls, forms, chat, email and socials. Nothing lives in a notebook. Without it, enquiries scatter across inboxes and phones, and the ones nobody owns quietly die — and for childcare centres, early learning and preschools, that adds up to $79,800 a year.

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What it is costing now

~~$79,800~~

a year for childcare centres, early learning and preschools. Struck through because it is recoverable.

Based on 2 unanswered enquiries a month at $9,500 average enrolment value, of which 35% would have converted. Your leak audit uses your numbers, not these.

What changes

One intake for calls, forms, chat, email and socials. Nothing lives in a notebook.

Every channel you get enquiries on lands in a single inbox with a single thread per customer. The van notebook, the shared email, the messages sitting in someone's personal phone — all of it in one place, so nothing is lost between people. On the line this sits at station 1, capture — the point where enquiries either turn into enrolments or quietly stop. A family who tours enrols far more often than one who does not. Everything should point at booking the tour.

The board — Childcare — capture station

RUNNING

20:12Web chat — waitlist question, 2yoWeb chatTour Fri 10:00
21:30Missed call — enrolment askMissed callText sent 21:31
WedWaitlist check-in — 64 familiesCampaign12 still looking
06:00Shift summary → director's phoneReport3 tours booked

How it runs

What one lead inbox changes for childcare

01
Everything lands
Phone, web form, web chat, email, Facebook, Instagram and Google — one intake.
02
One thread per person
A customer who calls, then texts, then emails is one conversation, not three.
03
Nothing unassigned
Every enquiry has an owner and a state. Nothing sits in a place where it is nobody's job.
04
It is searchable
Find what you told someone eight months ago in a couple of seconds.

Straight answers

One lead inbox for childcare & early learning — questions people ask

We already have an inbox. Why another one?: You have five, and that is the problem. The point is not another place to look — it is one place instead of five, with every channel already in it.
Parents are choosing who cares for their child. Is automation appropriate?: The automation books the tour. Every part that matters — meeting you, seeing the room, meeting the educators — is entirely human. What it replaces is a parent getting no answer at 9pm and enrolling somewhere else.
Can it answer questions about vacancies and fees?: From your own current information, including room-by-room availability and the subsidy basics. Anything specific to a family's circumstances is booked in with you.

Same trade

Everything else that runs on a childcare line

Same station

One lead inbox in other trades

Childcare · One lead inbox

Find your leak
in 10 minutes.

We count what is leaking out of your pipeline right now and put a dollar figure on it. Free, ten minutes, no login, no obligation.

You see the number before you spend anything.