Med spas · STN 05Return

Your old list
is new revenue.

People research treatments late at night and privately. By morning they have booked with whoever replied. Booked work from people who already know you. No new ad spend. Without it, a database of past customers sitting unused while you pay for new leads — and for cosmetic clinics, med spas and aesthetics practices, that adds up to $30,800 a year.

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What it is costing now

$30,800

a year for cosmetic clinics, med spas and aesthetics practices. Struck through because it is recoverable.

Based on 6 unanswered enquiries a month at $950 average appointment value, of which 45% would have converted. Your leak audit uses your numbers, not these.

What changes

Booked work from people who already know you. No new ad spend.

A campaign to the customers already in your database — the ones who bought once, or enquired and went quiet. You already paid to acquire them. Reactivation is the cheapest revenue available to you, and most businesses never run it. On the line this sits at station 5, return — the point where enquiries either turn into appointments or quietly stop. An empty chair costs the practitioner's hour and cannot be resold at short notice without a system.

The board — Med spas — return station

RUNNING
  • WedRepeat interval due — 96 clientsCampaign28 rebooked
  • 06:00Shift summary → owner's phoneReport$9,120 booked
  • 21:48Web chat — skin consult enquiryWeb chatConsult booked
  • 22:30Missed call — treatment pricingMissed callText sent 22:31

How it runs

What database reactivation changes for med spas

  1. 01

    The list is cleaned

    Deduplicated and segmented by what they bought and when.

  2. 02

    The offer is written

    Done for you, in your voice, with a reason to act now that is not a discount.

  3. 03

    It goes out in waves

    Paced so replies are answerable, rather than a thousand at once.

  4. 04

    Replies join the line

    Every response is answered, qualified and booked like any other enquiry.

Straight answers

Database reactivation for med spa & aesthetics — questions people ask

That list is old and cold.
It is a list of people who already chose you once. That is warmer than anything you can buy, and it costs nothing to ask.
Can it discuss treatments and pricing?
It answers general questions from your own information and books the consultation. Anything clinical is a conversation with a practitioner, and it is set up to say so.
How does it reduce no-shows?
Confirmation on booking, a reminder the day before and one on the morning, and a one-tap reschedule. A moved appointment is revenue; a no-show is not.

Med spas · Database reactivation

Find your leak
in 10 minutes.

We count what is leaking out of your pipeline right now and put a dollar figure on it. Free, ten minutes, no login, no obligation.

You see the number before you spend anything.

free leak audit · 10 minutes · no login