We already send reminders when we remember.

When you remember is the load-bearing part of that sentence. It is the first thing dropped on a busy week, which is the same week the diary is worth most.

Can it discuss treatments and pricing?

It answers general questions from your own information and books the consultation. Anything clinical is a conversation with a practitioner, and it is set up to say so.

How does it reduce no-shows?

Confirmation on booking, a reminder the day before and one on the morning, and a one-tap reschedule. A moved appointment is revenue; a no-show is not.

Med spas · STN 03 — Book

The diary
holds.

People research treatments late at night and privately. By morning they have booked with whoever replied. A booking that does not show up cost you the same as one you never took. Without it, an empty slot, the travel already committed, and an hour that cannot be resold — and for cosmetic clinics, med spas and aesthetics practices, that adds up to $30,800 a year.

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What it is costing now

~~$30,800~~

a year for cosmetic clinics, med spas and aesthetics practices. Struck through because it is recoverable.

Based on 6 unanswered enquiries a month at $950 average appointment value, of which 45% would have converted. Your leak audit uses your numbers, not these.

What changes

A booking that does not show up cost you the same as one you never took.

Automatic reminders before every appointment, with an easy way to confirm or move it. A rescheduled job is worth real money; a no-show is worth nothing and burns the slot, the travel and the hour. On the line this sits at station 3, book — the point where enquiries either turn into appointments or quietly stop. An empty chair costs the practitioner's hour and cannot be resold at short notice without a system.

The board — Med spas — book station

RUNNING

21:48Web chat — skin consult enquiryWeb chatConsult booked
WedRepeat interval due — 96 clientsCampaign28 rebooked
06:00Shift summary → owner's phoneReport$9,120 booked
22:30Missed call — treatment pricingMissed callText sent 22:31

How it runs

What appointment reminders changes for med spas

01
Confirmed on booking
Straight away, with the time, the address and what to expect.
02
Reminded before
On your schedule — the day before and the morning of, or whatever suits the work.
03
Easy to move
One reply reschedules. A moved job is revenue; a no-show is not.
04
The gap gets refilled
A cancellation can be offered to someone waiting rather than left empty.

Straight answers

Appointment reminders for med spa & aesthetics — questions people ask

We already send reminders when we remember.: When you remember is the load-bearing part of that sentence. It is the first thing dropped on a busy week, which is the same week the diary is worth most.
Can it discuss treatments and pricing?: It answers general questions from your own information and books the consultation. Anything clinical is a conversation with a practitioner, and it is set up to say so.
How does it reduce no-shows?: Confirmation on booking, a reminder the day before and one on the morning, and a one-tap reschedule. A moved appointment is revenue; a no-show is not.

Same trade

Everything else that runs on a med spa line

Same station

Appointment reminders in other trades

Med spas · Reminders + no-shows

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